At TheSunny, protecting your privacy is important to us. This policy explains how we collect, use, and protect your personal information in accordance with Canadian privacy laws, including PIPEDA.

By using our website, you agree to the practices described below.

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1. Information We Collect

We may collect:

• Personal information (name, email, address, phone number, payment details) when you place an order.
• Browsing data (cookies, pages viewed, products clicked) to improve your experience.

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2. How We Use Your Information

Your information is used to:

• Process and deliver orders
• Send confirmations and tracking updates
• Improve our website and customer experience
• Send marketing emails (only if you opt in — you can unsubscribe anytime)

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3. Information Sharing

We only share information when necessary:

• Shipping partners to deliver your order
• Secure payment providers (we do not store credit card details)
• When required by law or to prevent fraud

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4. Data Retention & Security

We keep your information only as long as necessary for legal and operational purposes.

We use secure systems and encryption to protect your data. Access is limited to authorized personnel only.

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5. Cookies

We use cookies to:

• Analyze site performance
• Remember your preferences

You can manage cookies through your browser settings.

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6. Your Rights

Under PIPEDA, you have the right to:

• Request access to your personal information
• Correct inaccurate information
• Withdraw marketing consent
• Request deletion where legally permitted

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7. International Transfers

Your data may be processed outside Canada. We ensure appropriate safeguards are in place.

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8. Updates

We may update this policy at any time. Changes will be posted on this page.

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Contact

For any questions regarding this policy: info@thesunny.ca