Shipping Policy

At TheSunny, we aim to provide fast, secure, and reliable delivery.

We ship across Canada, USA, UK, France, and selected international countries.

International orders may be subject to customs duties or import fees (customer’s responsibility).

Orders are processed within 1–3 business days after payment confirmation.

You will receive a shipping confirmation email with tracking once your order is dispatched.

Processing times may be extended during high-volume periods.

Canada: 2–7 business days
USA / UK / France: 5–12 or more business days

Delivery times are estimates and may vary depending on the carrier or customs.

Shipping fees are calculated at checkout based on your location and order weight.

A tracking number will be sent by email once your order ships.

Please ensure your shipping address is accurate. We are not responsible for incorrect addresses.
If a package is returned due to an incorrect address, reshipping fees apply.
TheSunny is not responsible for carrier delays or packages marked as delivered.

Orders may be modified or cancelled before shipment only. Once shipped, changes are no longer possible.

For shipping inquiries: info@thesunny.ca

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